Klarna’s CEO is now taking your calls — over an AI hotline
is a news editor covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. Klarna CEO Sebastian Siemiatkowski has already used AI to replace himself during earnings reports, and now Klarna is using AI to clone him another way: through an AI-powered phone hotline. The hotline is now open for users to provide feedback to an interactive AI version of Siemiatkowski that’s trained on his “real voice, insights, and experiences,” according to a press relea