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HSBC resolves app and online banking outage

HSBC resolves app and online banking outage HSBC says it has now fixed an issue which left customers unable to access online banking or use its app in the UK, preventing some from accessing their accounts. Thousands of people reported problems on outage-checking site Downdetector since the issues first emerged at 11:00 BST on Wednesday. Five hours after the issue was reported by angry customers online, the bank now says the problem has been resolved. "We apologise to our customers who were i

HSBC apologises as app and online banking go down

HSBC apologises as app and online banking go down HSBC has apologised after customers were left unable to access online banking or use its app in the UK, preventing some from accessing their accounts. Thousands of people have reported problems on outage-checking site Downdetector since the issues first emerged at 11:00 BST on Wednesday. According to HSBC's service status website, customers can still access their accounts by phone and in-person, and card payments are unaffected. "We're really

HSBC note says Apple’s AI fumble may stretch iPhone upgrade cycle

In a new note to investors, HSBC says that the slow rollout of the AI features Apple introduced at WWDC 2024 has so far “failed to trigger significant improvement in user experience,” and that unless Apple gets back on track, users could end up pushing off their next iPhone upgrade. Here are the details. According to the note (via MacDailyNews), “the iPhone still represents about half of Apple’s sales,” but “initial hopes that AI would accelerate the renewal cycle have been short-lived,” as the

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