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70% of companies deploying customer service AI agents see ROI in 60 days (zdnet.com)

2026-06-24 | by Vala Afshar | get AI Customer Service Bot → | tags: salesforce, agentic ai, customer service

Generative AI hype distracts us from AI’s more important breakthroughs (technologyreview.com)

2025-12-15 | by Margaret Mitchell | get Generative AI model → | tags: driving, generative, predictive

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