Zscaler data breach exposes customer info after Salesloft Drift compromise
Cybersecurity company Zscaler warns it suffered a data breach after threat actors gained access to its Salesforce instance and stole customer information, including the contents of support cases. This warning follows the compromise of Salesloft Drift, an AI chat agent that integrates with Salesforce, in which attackers stole OAuth and refresh tokens, enabling them to gain access to customer Salesforce environments and exfiltrate sensitive data. In an advisory, Zscaler says that its Salesforce