Pinterest finally admits mass bans were a mistake caused by an ‘internal error’

Pinterest has now publicly apologized for the wave of moderation issues that have swept across the social network over the past few weeks, leading to account bans and Pin removals that users said were unwarranted. In posts published to social media Tuesday, the company took responsibility for the issue, saying that an “internal error” led to some users’ accounts mistakenly being deactivated. The company didn’t share more details about what caused the error, though many have wondered if the bans were driven by an overreliance on AI-powered moderation. The problems have led to unrest and anger among Pinterest’s user community. People complained the company ignored their concerns and said it wasn’t being transparent about the problem or how it was being addressed. For weeks, Pinterest users have been reporting the mass bans in the comment sections of Pinterest’s social media posts, on the Pinterest subreddit, and elsewhere. Reddit users, for instance, regularly complained the deactivat ... Read full article.