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Is ChatGPT not working for you? Here’s how you can try to fix it

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Mahmoud Itani / Android Authority

Update: September 3, 2025 (4:19 AM ET): ChatGPT seems to be facing some issues. Reports are starting to spike on DownDetector, and OpenAI’s status page also shows that ChatGPT is currently experiencing problems. It seems the chatbot is not displaying responses for users across the globe. We’ll update this article when we know more or when the issue is resolved. OpenAI is currently investigating the problem. Original article: ChatGPT has quickly turned into one of the most visited websites on the internet, and it’s not hard to see why. The chatbot can write essays, brainstorm ideas, and even generate code, making it an important resource that many now rely on. But what if it’s not working for you? For those unfortunate times when ChatGPT is down, we’ve put together a list of potential solutions you can try to get it running again.

Check if ChatGPT is down The first thing you should do is check if the servers hosting ChatGPT itself are down right now or facing connectivity issues. Such disruptions were common in the early days of the service, as the company struggled to meet the ever-increasing user demand.

The easiest way to verify ChatGPT’s status is to visit OpenAI’s status page. If you see a message like “Elevated error rates on all models,” that indicates an ongoing service-side problem. In other words, ChatGPT is down for everyone and not just you. If you can’t get that page to load either, check a third-party service like Down Detector instead.

Give ChatGPT some time to recover

Calvin Wankhede / Android Authority

If you have no problem loading the initial ChatGPT website but cannot get the chatbot to respond to your prompts, the service may be down temporarily. Typically, you’d see ChatGPT output an Internal server error message, but this may also fail during periods of high demand.

The best course of action is to wait a couple of hours for ChatGPT to become functional again. Waiting also works if your account has reached the rate limit, which can come into play if you’ve sent too many prompts in a short period of time. ChatGPT Plus might give you priority access to the chatbot but that’s not always guaranteed.

Check your internet connection

Rita El Khoury / Android Authority

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