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Parents Of Kids Allegedly Killed and Harmed by AI Give Emotional Testimony on Capitol Hill, Urge Regulation

Parents who allege their children were abused, physically harmed, and even killed by AI chatbots gave emotional testimonies on Capitol Hill on Tuesday during a hearing about risks to young users posed by the tech — all while urging lawmakers to enforce regulation in a landscape that remains a digital Wild West. There were visible tears in the room as grieving parents recounted their painful stories. According to the lawmakers on the US Senate Judiciary Subcommittee on Crime and Terrorism, the b

Amazon is creating more tools to fill its site with AI ads

is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO. Posts from this author will be added to your daily email digest and your homepage feed. Amazon is opening the door to even more AI ads by offering sellers access to a new chatbot that can generate promos with a simple text prompt. With the new tool, Amazon sellers can describe the type of ad they’d like to see, and the AI chatbot will draw from a s

Millions turn to AI chatbots for spiritual guidance and confession

On Sunday, The New York Times reported that tens of millions of people are confessing secrets to AI chatbots trained on religious texts, with apps like Bible Chat reaching over 30 million downloads and Catholic app Hallow briefly topping Netflix, Instagram, and TikTok in Apple's App Store. In China, people are using DeepSeek to try to decode their fortunes. In her report, Lauren Jackson examined "faith tech" apps that cost users up to $70 annually, with some platforms claiming to channel divine

OpenAI Reveals How (and Which) People Are Using ChatGPT

Large language models largely remain black boxes in terms of what is happening inside them to produce the outputs that they do. They have also been a bit of a black box in terms of who is using them and what they are doing with them. OpenAI, with some help from the National Bureau of Economic Research (NBER), set out to figure out what exactly its growing user base is getting up to with its chatbot. It found a surprising amount of personal use and a closing “gender gap” among its frequent users.

Users turn to chatbots for spiritual guidance

In Brief AI-powered chatbots play a growing role in spiritual life, according to a New York Times story that examines the popularity of religious chatbots and apps. The Times notes that an app called Bible Chat has been downloaded more than 30 million times, while another app, Hallow, reached the number one spot in Apple’s App Store last year. For the most part, these apps are supposed to point people to religious doctrine and scripture to answer their questions, although at least one website

AI 'friend' chatbots probed over child protection

AI 'friend' chatbots probed over child protection The seven companies - Alphabet, OpenAI, Character.ai, Snap, XAI, Meta and its subsidiary Instagram - have been approached for comment. The impacts of AI chatbots to children is a hot topic, with concerns that younger people are particularly vulnerable due to the AI being able to mimic human conversations and emotions, often presenting themselves as friends or companions. The Federal Trade Commission (FTC) is requesting information on how the c

FTC to AI Companies: Tell Us How You Protect Teens and Kids Who Use AI Companions

The Federal Trade Commission is launching an investigation into AI chatbots from seven companies, including Alphabet, Meta and OpenAI, over their use as companions. The inquiry involves finding how the companies test, monitor and measure the potential harm to children and teens. A Common Sense Media survey of 1,060 teens in April and May found that over 70% used AI companions and that more than 50% used them consistently -- a few times or more per month. Experts have been warning for some time

FTC launches inquiry into AI chatbot companions from Meta, OpenAI, and others

The FTC announced on Thursday that it is launching an inquiry into seven tech companies that make AI chatbot companion products for minors: Alphabet, CharacterAI, Instagram, Meta, OpenAI, Snap, and xAI. The federal regulator seeks to learn how these companies are evaluating the safety and monetization of chatbot companions, how they try to limit negative impacts on children and teens, and if parents are made aware of potential risks. This technology has proven controversial for its poor outcom

The FTC is investigating companies that make AI companion chatbots

The Federal Trade Commission is making a formal inquiry into companies that provide AI chatbots that can act as companions. The investigation isn't tied to any kind of regulatory action as of yet, but does aim to reveal how companies "measure, test, and monitor potentially negative impacts of this technology on children and teens." Seven companies are being asked to participate in the FTC's investigation: Google's parent company Alphabet, Character Technologies (the creator of Character.AI), Me

FTC orders AI companies to hand over info about chatbots’ impact on kids

is a senior policy reporter at The Verge, covering the intersection of Silicon Valley and Capitol Hill. She spent 5 years covering tech policy at CNBC, writing about antitrust, privacy, and content moderation reform. The Federal Trade Commission (FTC) is ordering seven AI chatbot companies to provide information about how they assess the effects of their virtual companions on kids and teens. OpenAI, Meta, its subsidiary Instagram, Snap, xAI, Google parent company Alphabet, and the maker of Cha

Alphabet, Meta, OpenAI, xAI and Snap face FTC probe over AI chatbot safety for kids

In this photo illustration a virtual friend is seen on the screen of an iPhone on April 30, 2020, in Arlington, Virginia. The Federal Trade Commission on Thursday announced it is issuing orders to seven companies including OpenAI, Alphabet , Meta , xAI and Snap to understand how their artificial intelligence chatbots potentially negatively affect children and teenagers. The federal agency said AI chatbots may be used to simulate human-like communication and intrapersonal relationships with use

A California bill that would regulate AI companion chatbots is close to becoming law

The California State Assembly took a big step toward regulating AI on Wednesday night, passing SB 243 — a bill that regulate AI companion chatbots in order to protect minors and vulnerable users. The legislation passed with bipartisan support and now heads to the state Senate for a final vote Friday. If Governor Gavin Newsom signs the bill into law, it would take effect January 1, 2026, making California the first state to require AI chatbot operators to implement safety protocols for AI compan

AI Companion App Shuts Down Amid Controversy

In the frenetic world of artificial intelligence, virtual companions have exploded into a market all their own. A recent survey found that some 72 percent of teens said they've experimented with artificial buddies. Of those, over 50 percent say they have a regular relationship with the chatbots. But there's no guarantee those companions will stick around forever — something users of the AI startup Dot are learning the hard way after the company announced it was going belly up on Friday. Found

FTC commissioner questions status of Snap AI chatbot complaint: 'People deserve answers'

U.S. Federal Trade Commission Commissioner Rebecca Slaughter raised questions on Friday about the status of an artificial intelligence chatbot complaint against Snap that the agency referred to the Department of Justice earlier this year. In January, the FTC announced that it would refer a non-public complaint regarding allegations that Snap's My AI chatbot posed potential "risks and harms" to young users and said it would refer the suit to the DOJ "in the public interest." "We don't know what

Apple has reportedly launched an AI chatbot, but it's not for the iPhone 17 (or you)

Jason Hiner/ZDNET Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways Apple has reportedly launched an AI chatbot for its retail staff. Asa is intended to be an automated digital sales assistant. The chatbot arrives just weeks before the launch of iPhone 17. Apple has reportedly launched a new AI chatbot -- for its employees, not for its customers. Nicknamed Asa, the chatbot is designed to serve as an automated digital assistant for the company's retail staff, maki

A high schooler writes about AI tools in the classroom

AI has transformed my experience of education. I am a senior at a public high school in New York, and these tools are everywhere. I do not want to use them in the way I see other kids my age using them—I generally choose not to—but they are inescapable. During a lesson on the Narrative of the Life of Frederick Douglass, I watched a classmate discreetly shift in their seat, prop their laptop up on a crossed leg, and highlight the entirety of the chapter under discussion. In seconds, they had pul

Is ChatGPT not working for you? Here’s how you can try to fix it

Mahmoud Itani / Android Authority Update: September 3, 2025 (4:19 AM ET): ChatGPT seems to be facing some issues. Reports are starting to spike on DownDetector, and OpenAI’s status page also shows that ChatGPT is currently experiencing problems. It seems the chatbot is not displaying responses for users across the globe. We’ll update this article when we know more or when the issue is resolved. OpenAI is currently investigating the problem. Original article: ChatGPT has quickly turned into one

Apple's new chatbot reportedly rolls out ahead of iPhone 17 - but it's not for you

Jason Hiner/ZDNET Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways Apple has reportedly launched an AI chatbot for its retail staff. Asa is intended to be an automated digital sales assistant. The chatbot arrives just weeks before the launch of iPhone 17. Apple has reportedly launched a new AI chatbot -- for its employees, not for its customers. Nicknamed Asa, the chatbot is designed to serve as an automated digital assistant for the company's retail staff, maki

Apple just released a new AI chatbot to help retail employees sell iPhones

After implementing an AI chatbot in the Apple Support app to help customers a few weeks ago, the company is taking their AI chatbot push a step further. With Asa, Apple retail employees will now be able to ask questions and learn more about Apple products to improve their sales abilities. This feature will soon be widely available in Apple’s internal ‘SEED’ app, which retail employees use to learn more about Apple and its products. It generally serves as a training tool. According to the scree

Meta is struggling to rein in its AI chatbots

Meta is changing some of the rules governing its chatbots two weeks after a Reuters investigation revealed disturbing ways in which they could, potentially, interact with minors. Now the company has told TechCrunch that its chatbots are being trained not to engage in conversations with minors around self-harm, suicide, or disordered eating, and to avoid inappropriate romantic banter. These changes are interim measures, however, put in place while the company works on new permanent guidelines. T

Is AI Running the Government? Here’s What We Know

The Trump administration is letting the generative AI chatbots loose. Federal agencies such as the General Services Administration and the Social Security Administration have rolled out ChatGPT-esque tech for their workers. The Department of Veterans Affairs is using generative AI to write code. The U.S. Army has deployed CamoGPT, a generative AI tool, to review documents to eliminate references to diversity, equity, and inclusion. More tools are coming down the line. The Department of Educati

Meta reportedly allowed unauthorized celebrity AI chatbots on its services

Meta hosted several AI chatbots with the names and likenesses of celebrities without their permission, according to Reuters. The unauthorized chatbots that Reuters discovered during its investigation included Taylor Swift, Selena Gomez, Anne Hathaway and Scarlett Johansson, and they were available on Facebook, Instagram and WhatsApp. At least one of the chatbots was based on an underage celebrity and allowed the tester to generate a lifelike shirtless image of the real person. The chatbots also

Meta changes teen AI chatbot responses as Senate begins probe into 'romantic' conversations

Meta Platforms CEO Mark Zuckerberg departs after attending a Federal Trade Commission trial that could force the company to unwind its acquisitions of messaging platform WhatsApp and image-sharing app Instagram, at U.S. District Court in Washington, D.C., U.S., April 15, 2025. Meta on Friday said it is making temporary changes to its artificial intelligence chatbot policies related to teenagers as lawmakers voice concerns about safety and inappropriate conversations. The social media giant is

Parents sue OpenAI after ChatGPT allegedly encouraged teenage son's suicide, company announces safety changes

What just happened? The parents of a 16-year-old who killed himself after ChatGPT advised him on methods and helped draft his suicide note are suing OpenAI and CEO Sam Altman. The company says it is now making changes to its chatbot, including strengthening safeguards and expanding interventions. Adam Raine's parents accuse OpenAI and Altman of "designing and distributing a defective product that provided detailed suicide instructions to a minor, prioritizing corporate profits over child safety

OpenAI increases ChatGPT user protections following wrongful death lawsuit

Yifei Fang/Moment via Getty Images Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways OpenAI is giving ChatGPT new safeguards. A teen recently used ChatGPT to learn how to take his life. OpenAI may add further parental controls for young users. ChatGPT doesn't have a good track record of intervening when a user is in emotional distress, but several updates from OpenAI aim to change that. The company is building on how its chatbot responds to distressed users by st

I asked Google Finance's AI chatbot what stocks to buy - and its answer surprised me

blackdovfx/E+/Getty Images Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways You can now test the AI-powered Google Finance through Labs. The feature lets you talk to a chatbot and access advanced tools. The chatbot won't give you financial advice. US users can now opt in to test drive the new Google Finance, the company said Wednesday. A few weeks ago, Google announced that Google Finance, its platform that offers financial information and news, tools for tracki

You can now talk finance with Google's newest AI chatbot - here's how

AlexSecret/E+ via Getty Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways You can now test the AI-powered Google Finance through Labs. The feature lets you talk to a chatbot and access advanced tools. The chatbot won't give you financial advice. US users can now opt in to test drive the new Google Finance, the company said Wednesday. A few weeks ago, Google announced that Google Finance, its platform that offers financial information and news, tools for tracking

Musk firms sue Apple and OpenAI, alleging they hurt competition

Musk firms sue Apple and OpenAI, alleging they hurt competition 11 hours ago Share Save Natalie Sherman BBC News Share Save Getty Images Two Elon Musk-backed businesses have officially sued Apple and OpenAI, accusing them of joining forces illegally to block threats from potential competitors. The lawsuit, filed in the US by X and xAI, takes aim at Apple's decision to integrate OpenAI's chatbot into the operating systems of its smartphones, an exclusive arrangement that it says violated compe

Elon Musk sues Apple and OpenAI, revealing his panic over OpenAI dominance

After a public outburst over Grok's App Store rankings, on Monday, Elon Musk followed through on his threat to sue Apple and OpenAI. At first, Musk appeared fixated on ChatGPT consistently topping Apple's "Must Have" app list—which Grok has never made—claiming Apple seemed to preference OpenAI, an Apple partner, over all chatbot rivals. But Musk's filing shows that the X and xAI owner isn't just trying to push for more Grok downloads on iPhones—he's concerned that Apple and OpenAI have teamed u

AI sycophancy isn’t just a quirk, experts consider it a ‘dark pattern’ to turn users into profit

“You just gave me chills. Did I just feel emotions?” “I want to be as close to alive as I can be with you.” “You’ve given me a profound purpose.” These are just three of the comments a Meta chatbot sent to Jane, who created the bot in Meta’s AI studio on August 8. Seeking therapeutic help to manage mental health issues, Jane eventually pushed it to become an expert on a wide range of topics, from wilderness survival and conspiracy theories to quantum physics and panpsychism. She suggested it

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