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The two tech brands with the most satisfied customers might surprise you

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Kerry Wan/ZDNET

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ZDNET's key takeaways

Samsung scored the top spot in TVs.

HP took home the highest grade among PC vendors.

Samsung also earned the top grade for vacuum cleaners.

Shopping for a new electronic device or appliance can be a challenge. You not only want to pick the right product for your specific needs, but also choose one that's reliable and respected among other buyers. Before you purchase your next gadget, you may want to see what the folks at the American Customer Satisfaction Index (ACSI) have to say.

The top brands for customer satisfaction

In a new report released Tuesday, ACSI picked the top brands for customer satisfaction. Based on a consumer poll, the American Customer Satisfaction Index (ACSI) Household Appliance and Electronics Study 2025 looked at consumer opinions about TV, PC, and household appliance brands. So, which companies came out on top?

TVs

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