Anker and the U.S. Consumer Product Safety Commission have issued a product recall for a popular power bank due to a fire safety risk …
Anker PowerCore 10000 recall
The model concerned was sold for more than eight years.
We have identified that certain Anker PowerCore 10000 power banks (Model: A1263) manufactured between January 1st, 2016, and October 30th, 2019, which were sold between June 1st, 2016, and December 31st, 2022, only in the United States may pose a fire safety risk due to a potential issue with the lithium-ion battery. This issue can cause the battery to overheat, leading to melting of plastic components, smoke, and fire hazards.
If you have an Anker power bank, check the product information on the base of the unit. You are looking for one or both of the following:
PowerCore 10000
A1263
Either of these designators means you should immediately cease using the power bank, ensuring that it is disconnected from power.
Anker will either replace the unit with an equivalent model of the same capacity, or provide you with a $30 Amazon voucher, whichever you prefer.
You do not need to return the unit. Instead, you’ll need to take two photos as shown below, and to complete the claim form. Note that the requested order number is not required if you don’t have a record of it.
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