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Consumer Reports calls Microsoft 'hypocritical' for stranding millions of Windows 10 PCs

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CR says that Windows 10's end of support will strand millions of PC owners.

It calls Microsoft's actions "hypocritical" and cites national security concerns.

CR also calls for continued free security updates.

Consumer Reports (CR), the venerable consumer rights organization known for its in-depth product testing, sent a letter to Microsoft CEO Satya Nadella this week. The letter, authored by the nonprofit's policy fellow Stacey Higginbotham and director of technology policy Justin Brookman, expressed "concern about Microsoft's decision to end free ongoing support for Windows 10 next month."

Also: How to upgrade your 'incompatible' Windows 10 PC to Windows 11 - for free

Consumer Reports, CR for short, isn't the first organization to come to the defense of the soon-to-be-orphaned Windows 10. Nearly two years ago, in October 2023, the Public Interest Research Group (PIRG) urged Microsoft to reconsider its decision, calling it "a bad deal for both users and the planet." The group warned that up to 400 million perfectly functional PCs could be discarded simply because they don't meet Windows 11's hardware requirements.

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