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ZDNET's key takeaways
CR says that Windows 10's end of support will strand millions of PC owners.
It calls Microsoft's actions "hypocritical" and cites national security concerns.
CR also calls for continued free security updates.
Update, Sept. 23, 2025: Reached for comment, a Microsoft spokesperson told ZDNET the company has "nothing to share at this time."
Consumer Reports (CR), the venerable consumer rights organization known for its in-depth product testing, sent a letter to Microsoft CEO Satya Nadella this week. The letter, authored by the nonprofit's policy fellow Stacey Higginbotham and director of technology policy Justin Brookman, expressed "concern about Microsoft's decision to end free ongoing support for Windows 10 next month."
Also: How to upgrade your 'incompatible' Windows 10 PC to Windows 11 - for free
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