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ZDNET's key takeaways
Life sciences leaders say AI agents will be "essential" within two years.
97% say trusted data is essential for effective use of AI agents.
81% of R&D leaders surveyed are "very excited" about using AI.
Life sciences leaders are increasingly adopting AI and AI agents to address growing industry disruption. This shift is occurring as the sector confronts new regulatory demands that strain compliance teams, increasingly complex clinical trials, and rising expectations from healthcare professionals.
A recent Salesforce study revealed that life sciences leaders see AI as a powerful tool for navigating these challenges, with 94% expecting AI agents to be critical for scaling organizational capacity and strengthening operations.
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The research also identified three key areas where AI can help stabilize the industry: compliance, clinical trials, and healthcare professional (HCP) engagement. Notably, 96% of the leaders surveyed believe that AI agents will be "essential" within the next two years.
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