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ZDNET's key takeaways
ServiceNow and Nvidia have launched a new open-source AI model.
It's designed to build custom agents and optimize security.
Despite ample hype, many businesses aren't seeing ROI from AI.
Software company ServiceNow announced on Tuesday that it's expanding its partnership with US chipmaker Nvidia with the launch of a new open-source AI model named Apriel 2.0, designed specifically to help businesses build custom agents.
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If you're new here, agents are AI systems that can access an array of digital tools and perform multistep tasks with little to no direct human oversight. In a press release, ServiceNow said that Apriel 2.0 blends "enhanced reasoning" with multimodal input capabilities (meaning it can process text, audio, images, and other data formats), and that it "matches the reasoning and accuracy of much larger models at a fraction of the size."
What it offers
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