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Apple scores partial win in AirPods Pro crackling lawsuit

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Last year, Apple was hit with a class action lawsuit alleging that it failed to properly address and fix crackling and Active Noise Cancellation issues affecting first-generation AirPods Pro units.

As reported by Reuters, Apple this week convinced a US judge to dismiss part of this proposed class action lawsuit.

AirPods Pro 1 problems

Apple launched a service program for the original AirPods Pro in October 2020, saying that a manufacturing problem could cause “sound issues” on some units. The company said that affected units were manufactured before October 2022 and that Apple would replace those units free of charge.

Here’s how Apple described the problems when it launched that service program:

An affected AirPods Pro may exhibit one or more of the following behaviors: Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone

Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise

The proposed class action lawsuit

Filed last year, the proposed class action lawsuit accused Apple of misrepresenting the ANC capabilities of first-generation AirPods Pro and failing to disclose the aforementioned defects.

The lawsuit also suggested the service program was essentially useless, as “users simply received another defective set of AirPods Pro Gen 1, with many users later experiencing the Audio Defect with the defective replacement set as well.”

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