The mantra makes perfect sense in the C-suite, but as the holiday season ramps up, retail and service workers reveal what really happens when you put the customer first. Michelle had barely knotted her apron strings before the day turned ugly.
The mantra makes perfect sense in the C-suite, but as the holiday season ramps up, retail and service workers reveal what really happens when you put the customer first. Michelle had barely knotted her apron strings before the day turned ugly.