GoKawiil - Tech News

1.

I was loyal to T-Mobile for 10 years, but switching to Mint slashed my bill - by a lot (zdnet.com)

2026-08-07 | by Kerry Wan | tags: customer, device, line

2.

The Real Product Isn’t What You Sell — It’s What Customers Experience After They Buy. Here’s What Most Founders Miss. (feeds.feedburner.com)

2026-08-06 | by Jessica Wong | tags: customer, growth, longer

3.

How Startups Scale Smarter With Data-Driven Decision Making (feeds.feedburner.com)

2026-08-06 | by Cyrus Claffey | tags: customer, decisions, growth

4.

Ex-Spotify employees raise $10M to bring the AI behind its recommendations to e-commerce (techcrunch.com)

2026-08-06 | by Lauren Forristal | tags: customer, intent, malachyte

5.

Omilia raises $67M to scale its customer support platform (techcrunch.com)

2026-08-06 | by Ivan Mehta | tags: capital, customer, omilia

6.

The AI Governance Best Practices Every Small Business Owner Needs to Know (feeds.feedburner.com)

2026-08-05 | by Al Sefati | tags: businesses, customer, governance

7.

Hit by T-Mobile's outage? You can get up to $80 in credit - here's how (zdnet.com)

2026-08-05 | by Lance Whitney | tags: credit, customer, mobile

8.

What Is SOC 2 Compliance, and Does Your SaaS Business Need It? (feeds.feedburner.com)

2026-08-05 | by Alex Yumashev | tags: answers, customer, real

9.

The best 98-inch TVs of 2026: Expert tested (zdnet.com)

2026-08-05 | by Taylor Clemons | tags: zdnet, 98-inch tvs, 2026

10.

Ready for Growth? Take These Strategic Next Steps for the Fastest, Lowest-Risk ROI (feeds.feedburner.com)

2026-08-05 | by Adam Horlock | tags: customer journey, strategic positioning, advocacy marketing

11.

Customer Experience Is a Different Game Now. Most Companies Are Still Playing the Old One. (feeds.feedburner.com)

2026-08-04 | by Brad Birnbaum | tags: customer experience, churn risk, revenue function

12.

She Spent Years at Uber Eats Watching Businesses Win and Lose Customers. Here’s What She Says Most Get Wrong. (feeds.feedburner.com)

2026-08-04 | by Shawn P. Walchef | tags: uber eats, amazon web services, aws

13.

The days of walking into a T-Mobile store may be numbered (androidauthority.com)

2026-08-04 | tags: t-mobile, t-life, android authority

14.

'AI's Decimation of Call Center Jobs Has Begun' (slashdot.org)

2026-08-03 | by Posted | tags: microsoft, uber, call center automation

15.

Amazon limits access to customer reviews for some users because it thinks they’re AI (feeds.feedburner.com)

2026-08-03 | tags: amazon, customer reviews, ai crawlers

16.

Great Question (YC W21) Is Hiring Senior Demand Gen Manager (news.ycombinator.com)

2026-08-02 | tags: ai customer research, demand generation, sales qualified leads

17.

Loops (YC W22) Is Hiring a Product Educator (news.ycombinator.com)

2026-07-31 | tags: loops, yc w22, email platform

18.

Tasklet (YC P26) Is Hiring a Customer Success Engineer (news.ycombinator.com)

2026-07-31 | tags: tasklet, ai platform, customer success engineer

19.

Encore AI raises $30M to build AI agents that learn from customer calls (techcrunch.com)

2026-07-29 | by Ram Iyer | tags: encore ai, team8, customer support

20.

Your AI Strategy May Be Making Your Business Look Like Everyone Else’s. Here’s How to Ensure Customers Still Choose You. (feeds.feedburner.com)

2026-07-27 | by Natalie Ruiz | tags: openai, linkedin, customer support

21.

I’ve Guided Companies Through AI Transformations for Years. This Is the Costliest Mistake I See Executives Making. (feeds.feedburner.com)

2026-07-24 | by Matt Domo | tags: ai washing, customer retention, automation

22.

Chick-fil-A data breach affects more than 13,000 customers (bleepingcomputer.com)

2026-07-24 | tags: chick-fil-a, credential stuffing, chick-fil-a one

23.

The Metric You’re Using to Measure Customer Experience Is Costing You Revenue (feeds.feedburner.com)

2026-07-23 | by Brad Birnbaum | tags: customer experience, handle time, revenue

24.

The best Wi-Fi routers of 2026: Expert tested and reviewed (zdnet.com)

2026-07-23 | by Cesar Cadenas | tags: wifi routers, zdnet, 2026

25.

Chick-fil-A says hackers accessed rewards accounts. Here’s what may have been exposed (feeds.feedburner.com)

2026-07-22 | tags: chick-fil-a, rewards accounts, data breach

26.

The best Samsung Galaxy Z Flip 8 cases: Expert recommended (zdnet.com)

2026-07-22 | by Alison Denisco Rayome | tags: samsung galaxy z flip, zdtnet, vendor reviews

27.

Fortinet becomes Intel 4's first foundry customer, following firewall ASIC deal — CEO Lip-Bu Tan's promised foundry wins begin to surface, but on a mature node (tomshardware.com)

2026-07-22 | by Luke James | tags: fortinet, intel 4, foundry customer

28.

I went hands-on with the Samsung Galaxy Z Flip 8, but it's not the upgrade I expected (zdnet.com)

2026-07-22 | by Prakhar Khanna | tags: samsung galaxy z flip 8, zdnet, vendor reviews

29.

First AI takes the calls. Then your company stops listening (feeds.feedburner.com)

2026-07-22 | tags: allianz, customer service, insurance

30.

5 gaming accessories I refuse to play without (zdnet.com)

2026-07-21 | by Cesar Cadenas | tags: gaming accessories, zdnet, vendor reviews