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92% of young professionals say AI boosts their confidence at work - how they use it

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ZDNET's key takeaways

A Google Workspace study explored how young leaders use AI.

Respondents emphasized the importance of personalized AI.

Professional development is a top use case for AI.

AI is transforming the workplace, giving professionals new ways to carry out their tasks. To understand the impact of this change, Google Workspace has published a survey that examines how next-generation leaders are using AI -- and the results are more nuanced than you might expect.

Google Workspace's second annual 'Young Leaders' study, conducted by the Harris Poll, surveyed more than 1,000 full-time knowledge workers in the US aged 22 to 39 who hold, or aspire to hold, a leadership position at work. The research revealed trends about how these professionals are using AI at work, and what they want from their tools.

Also: AI is shaking up IT work, careers, and businesses - and here's how to prepare

"Young leaders, they really are the people who show where work is going in terms of what tools people are using, how they work," said Yulie Kwon Kim, vice president of product at Google Workspace, to ZDNET. "How they are now using AI tells us where a lot of things are going."

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