During the holidays, you expect a surge of spam emails, especially if you're shopping online. But it may be even worse than you suspected.
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On Wednesday, Proton, an encrypted email service, released its spam watch report, which audited marketing emails sent over 28 days, including the Black Friday weekend. The report showed that 80% of retailers are embedding hidden trackers into their marketing emails that tell them whether you open the email, what device you're using to view it, and if you click on any of the links. If you open up one of these emails, you're setting yourself up for more spam.
The report raises questions about consumer privacy and how retailers are using our data.
Hunting for embedded tracking links
Proton created an inbox specifically to capture marketing emails between Nov. 4 and Dec. 1. Before the email is displayed, it goes through Proton Mail's servers, which scan the message code against a database known for detecting domains and pixel signatures. Proton also used its own enhanced tracking protection feature to block retailers from collecting extra information. It examined 50 of the largest retailers that have both online and brick-and-mortar locations, analyzing the timestamp, sender, subject line and whether such an email carried an embedded tracking link or pixel.
Proton researchers combined the data with loyalty-program membership counts, each retailer's US market share, and the number of emails sent by similar retailers. Proton broke down these companies into four groups. The retailers they dubbed "worst of the worst" are those that email frequently and include the most tracking links. Some stores actually managed not to bombard their customers with emails containing trackers, and Proton labeled them the "most respectful" senders.
Specific stores and where they ranked
The worst of the worst list included CB2, Anthropologie, Victoria's Secret, VS Pink and Crate & Barrel.
"These brands represent the highest daily frequency across the full study window -- the ones constantly vying for attention," the study noted.
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