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The new Apple Business Manager API enables third-party tools to access device data directly from Apple in a secure, predictable, and really helpful manner for IT teams managing large fleets of Apple devices. It is the kind of work that Apple does behind the scenes that ultimately has a huge impact as people build around it. When Apple exposes more of its device information and management capabilities through official APIs, the entire ecosystem benefits, and a new app is a prime example.
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About Apple @ Work: Bradley Chambers managed an enterprise IT network from 2009 to 2021. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.
Anyone who has ever tried to manage AppleCare renewals at scale knows that Apple Business Manager technically contains warranty data, but it is buried and not presented in a way that helps you make decisions about new purchases, repairs, etc. ABM Warranty takes that same data and turns it into something that Apple should have built years ago. It is fast, native, and built entirely on top of the official Apple Business Manager API.
What is ABM Warranty?
ABM Warranty gives IT teams a nice and clean way to show Apple device warranty information across every device. It uses color coding to highlight which devices are in warranty, out of warranty, expiring soon, need attention, or have AppleCare Plus events in their history. You can filter by platform, export out to a CSV, or drill into a single device to see all its historical coverage information. If you have ever wondered which devices have expiring AppleCare, ABM Warranty provides the answer easily, and it’s always accurate.
The key point here is that none of this would be possible without Apple’s new API for Apple Business Manager. Apple is exposing more data in a structured and predictable manner, and developers are finally able to build tools that IT teams have long desired. ABM Warranty uses the same authentication flow that Apple documents in its Business APIs. You generate an API key in Apple Business Manager, download the PEM certificate, and the app handles secure authentication locally.
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The app itself is designed like something Apple should have built and probably bundled inside Apple Configurator. The dashboard displays your Mac, iPhone, iPad, and Apple TV fleet, featuring instant filtering and a detailed tile view that surfaces every AppleCare record associated with that serial number. It even detects overlapping AppleCare Plus events and renewal windows.
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