Tech News
← Back to articles

TikTok reports 'major infrastructure issue' causing app glitches, bugs

read original related products more articles

Elyse Betters Picaro / ZDNET

Follow ZDNET: Add us as a preferred source on Google.

ZDNET's key takeaways

TikTok users reported app bugs on Sunday.

The For You page is not customized, and videos fail to upload.

TikTok says a power outage at a US data center is to blame.

If you've opened TikTok over the past day to find that your For You Page algorithm is unrecognizable, or that features on the app no longer work, you aren't alone.

The app confirmed a "major infrastructure issue" it's working to resolve on Monday night, resulting in multiple bugs, slower load times, and timed out requests when posting content. It also mentioned a display error from server timeouts causing views or likes on content to display "0" instead of the actual like or view amount.

Users on Reddit report the app failing to load new content and upload posts. Some users report seeing videos in other languages they don't speak. "My whole for you page is messed up, either stuck on a loop of the same videos, videos from people I follow but never normally see on my [For You Page]. I feel like they messed with the algorithm, it feels so bad now," one user posted in a Reddit thread.

Also: How to clear your Android phone cache (and why you shouldn't wait to do it)

... continue reading