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The FCC wants your story about the January 14 Verizon outage.
The Commission has set up a special email address for reports.
The outage affected millions of customers.
If you were affected by the Verizon outage earlier this month that took down the company's network for most of a day, the Federal Communications Commission wants to hear from you.
In a document released earlier this week, the FCC explained that its Public Safety and Homeland Security Bureau was officially investigating the outage and was seeking information from frustrated customers, particularly those who tried to call 911 or other public safety numbers but couldn't.
The January 14 incident left millions of customers with an SOS message on their screens and unable to make calls or send texts for about 10 hours. Verizon blamed the problem on a software issue and offered customers a $20 credit for their trouble (though some people reportedly were able to push for, and receive up to $200).
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