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Best Internet Providers in Alexandria, Virginia

cnet.com See Full Bio 2025-07-29 01:00:00

What is the best internet provider in Alexandria? CNET recommends Verizon Fios as the best internet service provider in Alexandria. It offers fast fiber coverage, blistering-fast speeds and reasonable prices. You get unlimited data, free equipment rental and lengthy price guarantees. Verizon Fios is one of CNET's top-rated internet service providers countrywide, so it makes sense it would be good in Alexandria, too. Ting Fiber's flat rate and fast speeds make it a solid fiber internet alternat

Topics: alexandria fiber internet provider verizon

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Verizon’s request to lock phones supported by police, opposed by users

arstechnica.com Unknown 2025-08-03 09:30:50

With Verizon seeking permission to lock phones to its network for six months or longer instead of the current 60 days, a coalition of advocacy groups yesterday urged the Federal Communications Commission to reject the cellular carrier's petition. "Phone locking distorts market competition, raises switching costs, and contributes to unnecessary e-waste," the groups said in a filing. "It impedes consumers' ability to take full advantage of the devices they already own, forces them to purchase new

Topics: carriers competition delete fcc verizon

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Last Chance: Get a new phone for $1,000 off on any Verizon myPlan account, no trade-in

androidauthority.com Unknown 2025-08-14 17:10:01

Edgar Cervantes / Android Authority TL;DR Verizon is offering $1,000 off any device on a myPlan account — including entry-level plans — without a trade-in, but you must add a new BYOD line and claim the offer in-store. The new line is free for 36 months, but you’ll still pay around $7–$10 a month in taxes and fees. The deal is a great fit for those who need both a device upgrade and a new line that can be used with their old device, but may not make sense if you have no use for an extra line.

Topics: deal line need new verizon

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Alleged Verizon data breach sees 61M customer records offered for sale [U]

9to5mac.com Ben Lovejoy 2025-08-17 01:13:47

An alleged Verizon data breach has seen hackers offering for sale a database of 61 million customer records, which includes personal information useful for both phishing attempts and identity theft. Update: Verizon told us it has checked the data and it is not from its customers – see the end of the piece. The sample data supplied includes name, full postal address, date of birth, email address, phone number(s), tax identification code, and other ID codes. Security researchers at SafetyDetect

Topics: customers data email phone verizon

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Your Verizon customer service experience is about to feel very different due to an AI overhaul

zdnet.com Lance Whitney 2025-08-20 12:00:21

Elyse Betters Picaro / ZDNET Dealing with customer support at any company often feels like an exercise in frustration and futility. You often have to contact the company multiple times or talk to a host of different representatives to get the problem fixed. Now Verizon is looking to improve the support experience by using both people and AI. Also: Verizon will give you an iPhone 16 Plus (or 4) with no trade-in - here's how On Tuesday, the carrier revealed several changes to its support proces

Topics: ai customer new support verizon

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Here's how you can still trade in any phone at Verizon to get an iPhone, iPad, and Apple Watch free

zdnet.com Allison Jewell 2025-08-21 13:01:00

Kerry Wan/ZDNET Let's be real: it's getting harder and harder to afford technology, especially with rising costs and tariffs. If a new phone, tablet, or smartwatch feels out of reach, you may want to check out this Verizon deal: Trade in select phones from brands like Apple, Google, Motorola, or Samsung, while being a new or existing customer of the provider's myPlans, and receive a free iPhone Pro, iPad, and Apple Watch. That's right: All three devices are free. Also: The best Memorial Day d

Topics: apple deal deals verizon zdnet

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Best Internet Providers in Rhode Island

cnet.com See Full Bio 2025-08-22 18:14:00

What is the best internet provider in Rhode Island? Verizon Fios is our pick for best internet service provider in Rhode Island, with its 100% fiber-optic internet reaching 80% of the state, near-Gigabit upload and download speeds, competitive pricing and customer-friendly service terms. J.D. Power has also ranked Verizon Fios first in customer satisfaction in the East region for over a decade. Cox is another solid choice for home internet in Rhode Island and is available just about everywhere

Topics: fios internet island rhode verizon

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Here’s why I would avoid the big carrier stores in 2025

androidauthority.com Unknown 2025-08-24 14:00:54

Edgar Cervantes / Android Authority Although the three main carriers have significantly increased costs over the past few years, until recently, they still stood out from prepaid services in several major ways. As I pointed out in another recent feature, that’s less true in 2025. Not only have perks and extras worsened, but recent moves have also undermined one of the biggest advantages postpaid carriers previously held: the presence of physical stores. Personally, I’ve been shopping without i

Topics: customer employees mobile store verizon

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Verizon Is Enlisting Google's AI to Resolve Support Calls on the First Try

cnet.com See Full Bio 2025-08-25 06:09:03

Verizon's cryptic Project 624 flew under the radar until this week, when the carrier announced a new customer service program built on Google Gemini AI technology that's intended to resolve issues on first contact. If it works as intended, subscribers should be able to avoid the time-sucking support slog that is often a hallmark of modern troubleshooting. Sowmyanarayan Sampath, CEO of Verizon's consumer group, laid out changes to the customer experience that went live Tuesday, which include a t

Topics: ai customer customers said verizon

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Best Internet Providers in the Bronx, New York

cnet.com See Full Bio 2025-08-25 06:26:00

What is the best internet provider in the Bronx? Verizon Fios is CNET’s top pick for internet in the Bronx. With symmetrical upload and download speeds, no data caps and a five-year price guarantee on premium plans, it’s a great choice for remote workers, gamers and anyone who needs consistent high-speed internet. If it’s available at your address, Fios is the best all-around option. Need even more speed? Optimum offers the fastest internet in the Bronx, with plans reaching up to 8,000Mbps. Ho

Topics: bronx fiber internet plans verizon

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Verizon's customer service revamp includes AI - and emailing the CEO

zdnet.com Lance Whitney 2025-08-26 21:52:29

Elyse Betters Picaro / ZDNET Dealing with customer support at any company often feels like an exercise in frustration and futility. You often have to contact the company multiple times or talk to a host of different representatives to get the problem fixed. Now Verizon is looking to improve the support experience by using both people and AI. Also: Verizon will give you an iPhone 16 Plus (or 4) with no trade-in - here's how On Tuesday, the carrier revealed several changes to its support proces

Topics: ai customer new support verizon

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Best Internet Providers in Buffalo, New York

cnet.com See Full Bio 2025-08-27 10:36:00

What is the best internet provider in Buffalo? CNET’s top pick for the best internet provider in Buffalo is Verizon Fios. The ISP earns the top spot thanks to its fast, symmetrical upload and download speeds, strong customer satisfaction and competitive pricing. The only catch? Fios isn't available everywhere within the city. If Verizon Fios isn’t available at your address, Spectrum is a solid backup. Spectrum offers the most affordable internet plans in Buffalo. Just keep in mind that prices

Topics: buffalo internet plans provider verizon

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Verizon is giving away free swag to mark its customer support upgrades — here’s how to get in on it

androidauthority.com Unknown 2025-08-28 17:41:53

Edgar Cervantes / Android Authority TL;DR Verizon is giving away free concert tickets, gift cards, and merchandise through the Verizon Access rewards platform. Until June 30, customers can also walk into a Verizon store nearby to pick up a freebie, which could include Verizon-branded water bottles, drawstring backpacks, or sunglasses. These gifts celebrate Verizon’s overhaul of its customer service experience. Verizon is revamping its customer support experience, and to mark the occasion, it

Topics: 30 customer experience support verizon

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Verizon's Project 624 Is an AI-Powered Customer Service Initiative

cnet.com See Full Bio 2025-08-29 20:30:00

In April, Verizon's CEO of its consumer group, Sowmyanarayan Sampath, dropped a cryptic teaser on his LinkedIn Page: "Project 624. All about the customer. Coming soon." And then… nothing more about it. Until today. Now we know that 624 represents the date, June 24, and the project is an ambitious customer service program intended to make it so subscribers can resolve issues by contacting Verizon just once. And yes, AI is involved, but don't roll your eyes just yet. Sampath laid out changes to

Topics: ai customer said sampath verizon

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Verizon adopts Google’s Gemini AI to help customers solve ‘complex’ issues

theverge.com Jess Weatherbed 2025-08-29 21:27:26

Verizon is trying to streamline its customer service experience by overhauling it with more chatbots and AI tools. The My Verizon app is being relaunched today with a new “AI-powered Verizon Assistant” that aims to help consumers “manage upgrades, add new lines, ask billing questions, take advantage of savings, and more,” according to the telecom giant’s announcement. The idea is that this chatbot service will be able to quickly complete tasks that typically need to be handled by human service

Topics: ai customer customers service verizon

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Verizon is offering a free line for 36 months to select customers, but what’s the catch?

androidauthority.com Unknown 2025-08-30 13:48:23

Edgar Cervantes / Android Authority TL;DR Verizon is offering a free Unlimited Welcome line for 36 months via monthly credits to select existing customers as a loyalty offer. Unlike past “free” lines that merely masked multi-line discounts, this BYOD offer appears to be legit. While the main line is free, it still carries taxes and fees (around $6–$10 per month), and after 36 months, you must cancel the line or pay the standard rate based on your total lines. If you’re a current Verizon subs

Topics: free line offer plan verizon

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Verizon’s Project 624 looks heavy on hype, light on perks in new leak

androidauthority.com Unknown 2025-09-01 05:32:06

Verizon TL;DR A new leak has revealed details about Verizon’s new Project 624, which it first teased in April this year. Instead of offering something new, an internal document states that Project 624 aims to promote existing perks and double down on available rewards. Verizon also appears to be stocking new swag and goodies in its retail stores, with giveaways expected to begin on June 24. Verizon plans to introduce new perks and benefits for its customers in an effort to reverse its recent

Topics: 624 new perks project verizon

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I Get 5G on My Phone at Home, But Why Can't I Get 5G Home Internet? Here's What I Learned

cnet.com See Full Bio 2025-08-31 17:00:00

If you can get 5G on your phone while you're at home, you should be able to get 5G internet at your house, right? Not exactly. 5G is no longer new, thanks to efforts from major carriers AT&T, T-Mobile and Verizon, but 5G home internet service isn't strictly available at the same addresses as 5G cellular service. I ran into this when I switched my mobile carrier from AT&T cellular service to T-Mobile phone service. I was immediately impressed with the phone's 5G performance. However, even though

Topics: 5g home internet mobile verizon

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I Ordered a Switch 2 From Verizon. It Didn't Go Well

cnet.com See Full Bio 2025-08-31 18:00:08

Back on June 5, the Switch 2's launch day, I wrote about Belkin's new accessories for Nintendo's latest game console. I noted I hadn't tried the Belkin accessories yet with my Switch 2; I ordered my console from Verizon, and it wasn't scheduled to arrive until the following day. My Switch 2 didn't arrive on June 6. Or the day after. Or a week later. Or ever. It didn't take a genius to figure out what had happened: Verizon, a company that you don't typically associate with selling game consoles

Topics: day order stock switch verizon

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Best Internet Providers in Richmond, Virginia

cnet.com See Full Bio 2025-09-02 17:46:00

CNET recommends Verizon Fios as the best internet provider in Richmond, Virginia, thanks to its reliable fiber connection, solid speeds and competitive pricing. It’s one of the top fiber internet options nationwide, and it stands out in Richmond for offering consistent performance. Xfinity comes in second, with four plan options including the city’s fastest speeds with its 1,300Mbps tier. If Verizon Fios or Xfinity aren’t available at your address, you might have to opt for Verizon or T-Mobile'

Topics: internet providers richmond service verizon

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Special Webinar: Key Insights from Verizon’s 2025 DBIR

bleepingcomputer.com Unknown 2025-09-04 21:04:50

The Verizon Data Breach Investigations Report (DBIR) is one of cybersecurity's most authoritative annual reports. The 2025 DBIR highlights critical trends including rising GenAI-related risks, credential theft, and vulnerabilities from third-party partners. LayerX is hosting Alex Pinto, one of the lead authors of the 2025 DBIR for a special webinar to discuss the modern threat landscape and how enterprises should protect themselves. Register directly for the webinar here. Verizon DBIR: Cr

Topics: 2025 dbir layerx security verizon

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Verizon told to clarify ambiguous advertising claims after T-Mobile complaint

androidauthority.com Unknown 2025-09-05 12:22:02

Edgar Cervantes / Android Authority TL;DR The National Advertising Division (NAD) has recommended that Verizon change its marketing language about satellite texting based on a complaint from T-Mobile. T-Mobile has also challenged Verizon’s claim of being “America’s largest network,” with the watchdog calling Verizon’s advertising “ambiguous.” Verizon has said that it’ll comply with NAD’s recommendations. Verizon is once again under the lens for its inconspicuous advertising claims. This time

Topics: advertising mobile nad satellite verizon

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Verizon Fios Internet Review: We Look at Plans, Pricing, Speeds and Availability

cnet.com See Full Bio 2025-09-12 05:30:00

Unavailable in Provider unavailable in 90001 Edit . . . Starting at $50 Or call: Or call to learn more: (855) 379-7064 Verizon Fios home internet rating 7.6 /10 CNET Score We score internet providers for speed, value and customer care. Our data sources include the FCC, J.D. Power, The American Customer Satisfaction Index and extensive in-house research. Read more How we calculated our rating 7.6 / 10 SCORE Speed 7.5/10 Value 7/10 Customer Care 8/10 Pros All Verizon Fios plans are 100% fiber, wit

Topics: fiber fios internet service verizon

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What Is Cellular Internet And Is It A Reliable Broadband Connection?

cnet.com See Full Bio 2025-09-14 00:00:00

The latest report from the American Customer Satisfaction Index highlights that for the first time ever, a non-fiber internet provider, T-Mobile 5G Home Internet, matched in score with AT&T Fiber. In other words, customers are just as happy with a cellular internet service over a wired one through fiber. Cellular internet doesn't deliver fast speeds in comparison to fiber. However, it could still be a lifeline for disconnected communities in rural areas. According to the latest Pew Research Cent

Topics: cellular home internet mobile verizon

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Musk’s threat to sue firms that don’t buy ads on X seems to have paid off

arstechnica.com Unknown 2025-09-16 20:00:48

Elon Musk's strategy of suing or threatening to sue companies that don't buy advertising on X has reportedly paid off in at least a few cases. A Wall Street Journal report yesterday said that Verizon and other companies started advertising on X after lawsuit threats. X sued some advertisers last year over what it claims is an illegal boycott and reportedly threatened to add other companies to the lawsuit if they didn't buy ads. The WSJ article said that Verizon, which hadn't advertised on X sin

Topics: ad lawsuit million said verizon

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An honest and in-depth look at how Mint Mobile really compares to the big three carriers

androidauthority.com Unknown 2025-06-01 13:43:35

Edgar Cervantes / Android Authority Mint Mobile is arguably one of the most well-known prepaid brands, thanks in large part to a massive marketing campaign featuring actor and former partial owner Ryan Reynolds. You’ve probably heard about how you can save big by paying upfront, with plans starting as low as $15 a month. But is Mint Mobile too good to be true? Are prepaid carriers really worth it compared to the major postpaid networks? The answer depends on your needs, level of tech knowledge,

Topics: mint mobile network postpaid verizon

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$830 Off Verizon Promo Codes and Deals

wired.com Molly Higgins 2025-06-01 15:20:00

Back in the day, Verizon proved their expansive reach with the spokesperson who asked “Can you hear me now?" With the spokesman pulling a Benedict Arnold and moving to T-Mobile, Verizon is now called the “Network America Relies On,” proven by their 4G LTE network covering 99% of the U.S. population, and 5G network expanding daily (though hovering around 13% now). The telecommunications conglomerate is the second-largest wireless carrier in the US and the largest network in America; now including

Topics: iphone network new samsung verizon

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Latest Tech News

Best Internet Providers in Alexandria, Virginia

Verizon’s request to lock phones supported by police, opposed by users

Last Chance: Get a new phone for $1,000 off on any Verizon myPlan account, no trade-in

Alleged Verizon data breach sees 61M customer records offered for sale [U]

Your Verizon customer service experience is about to feel very different due to an AI overhaul

Here's how you can still trade in any phone at Verizon to get an iPhone, iPad, and Apple Watch free

Best Internet Providers in Rhode Island

Here’s why I would avoid the big carrier stores in 2025

Verizon Is Enlisting Google's AI to Resolve Support Calls on the First Try

Best Internet Providers in the Bronx, New York

Verizon's customer service revamp includes AI - and emailing the CEO

Best Internet Providers in Buffalo, New York

Verizon is giving away free swag to mark its customer support upgrades — here’s how to get in on it

Verizon's Project 624 Is an AI-Powered Customer Service Initiative

Verizon adopts Google’s Gemini AI to help customers solve ‘complex’ issues

Verizon is offering a free line for 36 months to select customers, but what’s the catch?

Verizon’s Project 624 looks heavy on hype, light on perks in new leak

I Get 5G on My Phone at Home, But Why Can't I Get 5G Home Internet? Here's What I Learned

I Ordered a Switch 2 From Verizon. It Didn't Go Well

Best Internet Providers in Richmond, Virginia

Special Webinar: Key Insights from Verizon’s 2025 DBIR

Verizon told to clarify ambiguous advertising claims after T-Mobile complaint

Verizon Fios Internet Review: We Look at Plans, Pricing, Speeds and Availability

What Is Cellular Internet And Is It A Reliable Broadband Connection?

Musk’s threat to sue firms that don’t buy ads on X seems to have paid off

An honest and in-depth look at how Mint Mobile really compares to the big three carriers

$830 Off Verizon Promo Codes and Deals

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