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ZDNET's key takeaways
Nine in 10 sales teams use agents today or expect to within two years.
94% of sales leaders with agents say agents are critical for meeting business demands.
74% of sales teams with AI prioritize data hygiene to support it.
According to the 2026 State of Sales Report from Salesforce, 94% of sales leaders with agents say they're critical for meeting business demands. For the seventh edition of the State of Sales report, Salesforce surveyed 4,050 sales professionals from 22 countries to learn more about:
AI agent adoption, use cases, and benefits
Data considerations to improve agent outcomes
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