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Amazon Is Down for Thousands, It's Not Just You

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Amazon/Screenshot by CNET

It's not just you. If you tried to indulge in some retail therapy on Thursday, you may have had trouble accessing Amazon, the mega shopping site.

According to DownDetector, which is owned by CNET parent company Ziff Davis, checkout issues were the most-reported problem with 38% of reports, followed by mobile app reports at 18%. Product page errors resulted in 13% of reports.

The total number of reports to DownDetector as of Thursday 1:30 pm PT is 159,997.

DownDetector reports that no specific connectivity provider stood out from the report data, pointing to the disruption not being limited to any particular network.

A representative for Amazon did not immediately respond to a request for comment. But the Amazon Help account on X posted a message about the outage.

"We're sorry that some customers may be experiencing issues," the message read. "We appreciate your patience as we work to resolve the issue."

Ziff Davis announced this week that it is selling DownDetector and its other Connectivity brands to Accenture, but the deal has not yet closed.