Salesforce to invest $1B in Singapore to boost adoption of AI

Salesforce plans to invest $1 billion in Singapore over the next five years as it seeks to fuel the adoption of its AI agent development platform, Agentforce. Salesforce claimed that Agentforce can help alleviate Singapore’s ongoing labor issues and augment the country’s workforce and enterprises by creating “digital workforces” that combine humans with autonomous AI agents. The initiative follows a recent $500 million commitment in Saudi Arabia and another $500 million investment in Argentina by the cloud software giant to expand its AI and cloud services, including Agentforce. The company has been investing in Singapore for nearly two decades, and set up its first overseas AI Research hub in the country in 2019. Its customers in the country include Singapore Airlines, Grab, M1, FairPrice Group and Ocean Network Express. The CRM giant separately also said it has signed a deal with Singapore Airlines to integrate Agentforce; Salesforce’s AI layer, Einstein, in Service Cloud; and Da ... Read full article.