Starbucks CEO Brian Niccol says the most underrated leadership skill is listening more and talking less

This insight highlights the importance of active listening in leadership, which can lead to better team engagement and innovation. For the tech industry, adopting such skills can foster more collaborative and responsive work environments, ultimately driving better product development and customer satisfaction.

• Listening more enhances team collaboration
• Talking less allows for better understanding of team needs
• Effective leadership relies on active listening skills