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Key Takeaways HR must evolve from support role to strategic driver of measurable business outcomes.
Companies that unify people, data and decisions will outperform slower, siloed competitors.
Generational threats have a way of forcing people inside companies to find different — and better — ways of working together.
We saw it during Covid, when HR, IT and finance teamed up to manage the transition from office life to remote teams. It wasn’t easy — but with no other choice, companies found new ways to collaborate and get work done, more efficiently than before.
In hindsight, that was almost a dress rehearsal for what’s happening now with AI.
AI is already rearranging the business landscape faster than anyone anticipated. Its ultimate impact will be much bigger than the internet, the shift to the cloud or the mobile revolution. As much as $100 trillion could be up for grabs.
But only for companies able to keep up. Those that can’t will get crushed by smarter, nimbler rivals using AI to gain an edge. And the difference may come down to a department that’s traditionally overlooked in the AI discussion: HR.
The AI leadership vacuum
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