Joe Maring / Android Authority
TL;DR It seems a small number of T-Mobile customers with very old legacy plans are starting to see some forced plan changes.
The plans impacted didn’t see changes or price increases last year, and actual price increases and changes vary.
It appears these changes are targeting plans that existed long before Price Lock, such as certain Simple Choice plans.
For years, T-Mobile and the other big carriers mostly left their legacy plans alone, letting customers switch when they were ready. This made sense back when new plans often brought real upgrades over legacy offerings, but over the past few years, most new plans have largely been seen as downgrades or sidegrades at best.
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The situation changed in 2023, when T-Mobile attempted to switch customers on Price Lock plans to newer offerings automatically. This plan was met with major criticism, and eventually, T-Mobile shifted its focus to slowly increasing fees related to many of its legacy plans.
Since then, T-Mobile has slowly started its automatically changing plans again, starting last year. That said, the difference is these are now much older legacy plans that aren’t protected by Price Lock, such as Simple Choice plans. It seems that T-Mobile isn’t done just yet.
According to Redditor Sfkn123, a verified T-Mobile employee and brand expert, the carrier is once again automatically switching those on very, very old plans.
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