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Key Takeaways Pay attention to what’s in front of you. When colleagues seem overwhelmed, a simple offer to help — without directly calling them out — can go a long way.
Taking time to ask how someone is doing and allowing them to open up can shift your own perspective and strengthen relationships.
Reread written notes or emails for context. This helps avoid misunderstandings and prevents unnecessary conflict.
“Treat others the way you’d want to be treated.” When I think about how many times I’ve heard that phrase, I’m reminded of how often I don’t adhere to the message. I’d like to take this moment to pause and reflect with you.
Entrepreneurship is a wild ride! One moment you’re sending invoices, the next you’re building reports that may or may not impress board members — and before you realize it, you’ve lost track of how you’re treating the people around you. That includes your team, clients and vendors. Or … is it just me who needs to reset?
Resetting can be good for your overall business, too. According to LRN Corporation’s Benchmark of Ethical Culture study, companies with strong ethical cultures outperform by 40% across employee and client satisfaction, growth and innovation. The ROI on kindness is worth it alone.
Over the last few months, I’ve noticed an almost paradigm shift: The people we work with are stressed and overwhelmed — which I ask, who can blame them? Globally, things are … interesting … and it’s easy to forget to act with patience and kindness (even when you don’t really want to).
I’ve got three tips that help me reset my attitude towards the people around me to maintain or mend relationships. Don’t worry, you won’t have to buy a bunch of flowers to do this.
Pay attention to what’s in front of you
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