GoKawiilCustomer service is being rebuilt from scratch, and we’re building the platform that wins it.
Typewise (YC S22) is the AI Agent Platform behind 60+ enterprise customer service teams across Europe and the US. Brands like Unilever and DPD use us to resolve customer requests across email, chat, and social, autonomously, at a fraction of the cost and a multiple of the quality. We’re a 20-person remote-first team out of Zurich, moving fast, and we just raised the round to push harder.
Here’s the challenge: when a CS leader sits down today and types “best AI customer service platform” into Google, they find Fin/Intercom. They find Zendesk. They don’t find us. Yet.
That’s the job.
Who you'll work with
You’ll report directly to David (CEO, ex-Booz Allen strategy) and work alongside Janis (CTO, deep tech NLP). No marketing VP layer. No approval chains. Two founders who’ve built the company from a research project to 50+ enterprise customers and who now need someone to make the world find what they’ve built. You’ll have direct access to decisions, budget, and the full team.
Role Overview
As AI Growth Engineer, you own one outcome: make CS buyers find Typewise through any creative, non-paid, AI-powered means that work. No channel is off-limits. No approach is too unconventional. You pick the channels, build the systems, run the experiments, and iterate ruthlessly. This is a 3-month sprint to prove what works with the option to extend or convert to full-time.
Your outcomes
Make Typewise discoverable wherever CS buyers research solutions: Reddit, podcasts, YouTube, influencers, industry associations, communities, or channels nobody has thought of yet.
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