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2026-07-17 | tags: ai agents, linkedin, walmart

We replaced Zendesk (news.ycombinator.com)

2026-05-28 | get Help Scout Customer Service → | tags: zendesk, customer support, software

Typewise (YC S22) Is Hiring an AI Growth Engineer (Zurich or Remote) (news.ycombinator.com)

2026-05-21 | get AI Growth Engineering Book → | tags: typewise, ai agent platform, customer service

Google: New UNC6783 hackers steal corporate Zendesk support tickets (bleepingcomputer.com)

2026-04-08 | get Zendesk Support Ticket Organizer → | tags: unc6783, zendesk, okta

People ‘Hate’ AI Customer Service Chatbots. Here’s Why Companies Keep Using Them Anyway. (feeds.feedburner.com)

2026-04-06 | by Jonathan Small | get AI Customer Service Chatbot → | tags: ai customer service, qualtrics, zendesk

Can AI responses be influenced? The SEO industry is trying (theverge.com)

2026-04-06 | by Mia Sato | get AI Content Optimization Tool → | tags: zendesk, freshworks, ai mode

Hims & Hers warns of data breach after Zendesk support ticket breach (bleepingcomputer.com)

2026-04-03 | get Zendesk Support Ticket Management → | tags: zendesk, telehealth, hims & hers

Crunchyroll confirms data breach after hacker claims unauthorized access (techcrunch.com)

2026-03-24 | by Jagmeet Singh | get Cybersecurity USB Flash Drive → | tags: crunchyroll, sony, aniplex

Crunchyroll probes breach after hacker claims to steal 6.8M users' data (bleepingcomputer.com)

2026-03-23 | get Cybersecurity Privacy Software → | tags: crunchyroll, okta, telus international

10.

Sales automation startup Rox AI hits $1.2B valuation, sources say (techcrunch.com)

2026-03-12 | by Marina Temkin | get Sales Automation Software → | tags: rox ai, general catalyst, salesforce

11.

Zendesk acquires agentic customer service startup Forethought (techcrunch.com)

2026-03-11 | by Julie Bort | get Customer Service Platform → | tags: zendesk, forethought, techcrunch

12.

Email bombs exploit lax authentication in Zendesk (news.ycombinator.com)

2025-10-31 | get Meta Quest → | tags: customer, customers, email

13.

Email Bombs Exploit Lax Authentication in Zendesk (news.ycombinator.com)

2025-10-31 | get Meta Quest → | tags: customer, customers, email

14.

Email Bombs Exploit Lax Authentication in Zendesk (krebsonsecurity.com)

2025-10-31 | get Meta Quest → | tags: customer, customers, email

15.

Hackers claim Discord breach exposed data of 5.5 million users (bleepingcomputer.com)

2025-10-31 | get Meta Quest → | tags: discord, information, support

16.

Discord support breach may have exposed photo IDs for millions of users (9to5mac.com)

2025-10-31 | by Ryan Christoffel | get iPhone → | tags: breach, data, discord

17.

Zendesk says its new AI agent can solve 80% of support issues (techcrunch.com)

2025-10-31 | by Russell Brandom | get Roku Streaming Stick → | tags: agent, ai, new

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