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1.
Google: New UNC6783 hackers steal corporate Zendesk support tickets (bleepingcomputer.com)
2.
People ‘Hate’ AI Customer Service Chatbots. Here’s Why Companies Keep Using Them Anyway. (feeds.feedburner.com)
3.
Can AI responses be influenced? The SEO industry is trying (theverge.com)
4.
Hims & Hers warns of data breach after Zendesk support ticket breach (bleepingcomputer.com)
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Crunchyroll confirms data breach after hacker claims unauthorized access (techcrunch.com)
6.
Crunchyroll probes breach after hacker claims to steal 6.8M users' data (bleepingcomputer.com)
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Sales automation startup Rox AI hits $1.2B valuation, sources say (techcrunch.com)
8.
Zendesk acquires agentic customer service startup Forethought (techcrunch.com)
9.
Email bombs exploit lax authentication in Zendesk (news.ycombinator.com)
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Email Bombs Exploit Lax Authentication in Zendesk (news.ycombinator.com)
11.
Email Bombs Exploit Lax Authentication in Zendesk (krebsonsecurity.com)
12.
Hackers claim Discord breach exposed data of 5.5 million users (bleepingcomputer.com)
13.
Discord support breach may have exposed photo IDs for millions of users (9to5mac.com)
14.
Zendesk says its new AI agent can solve 80% of support issues (techcrunch.com)
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