Late last week, Discord reported on a breach that happened recently related to its third-party customer support partner, Zendesk. But new information indicates the stolen data could be worse than originally thought, including millions of government photo IDs.
Update: Zendesk sent the following statement: “Our investigation indicates this incident did not arise from a vulnerability within Zendesk’s platform. Zendesk’s own systems were not compromised.”
Photos of user government IDs were stolen from Discord’s support partner
When Discord first laid out the findings from the recent customer support breach impacting its users, the company mentioned certain types of data that had been stolen. It highlighted the following:
Name, Discord username, email and other contact details if provided to Discord customer support
Limited billing information such as payment type, the last four digits of your credit card, and purchase history if associated with your account
IP addresses
Messages with our customer service agents
Limited corporate data (training materials, internal presentations)
Finally, Discord also mentioned one last very important addition:
... continue reading