Skip to content
Tech News
← Back to articles

Pixel Fold users are reporting a nightmare bug that makes one screen unusable

read original get Pixel Fold Screen Protector → more articles
Why This Matters

The Pixel Fold's recent software update has introduced a critical bug causing the cover screen to become unresponsive or go black, significantly impacting user experience and highlighting the challenges of software stability in foldable devices. This issue underscores the importance of rigorous testing and timely updates in the rapidly evolving foldable smartphone market, affecting both consumers and manufacturers. Addressing such bugs swiftly is essential to maintain trust and ensure the reliability of innovative form factors.

Key Takeaways

Joe Maring / Android Authority

TL;DR Several first-gen Google Pixel Fold users are reportedly experiencing a bug in which the cover screen randomly goes black or stops responding after a recent software update.

One user found that the outer display still shows the Google logo during boot, suggesting the issue is software-related rather than a dead screen or hardware failure.

Google has not yet released an official fix, but a temporary workaround reportedly involves using the Fold Switcher app from GitHub or F-Droid to restore the cover display.

Foldable phones are supposed to give you the best of both worlds — a cover display for quick tasks and a large inner screen for everything else. So when one of those screens suddenly stops working, the experience falls apart fast. And that’s exactly what seems to be happening to several first-generation Google Pixel Fold users after a recent update. Reddit user Chahine_sama recently shared a particularly strange issue with the original Pixel Fold.

According to the post, the phone had been acting oddly for months. Sometimes the cover display would randomly go black and stop responding. Other times, it was the inner folding screen that would do the same thing instead. The behavior was inconsistent, which somehow made it even more confusing. Oddly enough, a simple reboot always brought the dead screen back to life, so the issue never seemed serious at first. It felt more like one of those annoying software hiccups you ignore because restarting fixes everything anyway.

Then the issue took a more serious turn. According to the user, the Pixel Fold eventually powered off completely after the battery drained to 0%. But once it was charged and turned back on, the outer cover display stopped working entirely. The inner folding screen continued to function normally, while the cover screen remained completely black.

Don’t want to miss the best from Android Authority? Set us as a favorite source in Google Discover to never miss our latest exclusive reports, expert analysis, and much more.

to never miss our latest exclusive reports, expert analysis, and much more. You can also set us as a preferred source in Google Search by clicking the button below.

However, the cover display is not actually dead. Every time the Pixel Fold boots up, the screen lights up properly and shows the Google logo without any problem. But as soon as Android finishes loading, the display turns black again, making it unusable. That strongly suggests this is not a hardware failure or a broken panel. Instead, something in the software appears to be disabling the screen after startup.

... continue reading