GoKawiilAn extremely unfortunate PC builder is the latest to fall victim to Amazon's prolific returns scams, after the Nvidia RTX 5070 they received from the website turned out to be a DVD re-writer, a mousepad, and the busted logic board from an early 2000's Kenwood AV receiver.
The victim was gifted a brand new MSI Ventus 2X variant of the RTX 5070 from Amazon by a friend at a cost of 605 euros ($700). A few days later, when the package arrived, it weighed the same as the real thing, but it certainly did not have a graphics card inside. Instead, the customer received what appears to be a broken logic board from an old Kenwood AV receiver, a DVD rewriter, and what seems to be a mousepad.
"This was shipped and sold by Amazon," u/luutherr told Tom's Hardware. They also provided us with proof of purchase and confirmed the item was a gift from a friend, making the scam all the more galling. That means someone in the middle is the bad actor. In reality, what most likely happened was a scam-swap, where someone previously bought the item, emptied its real box contents, and filled it back up with junk that weighs the same. They then filed for a return, probably citing personal preference as the reason.
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Since the box still carried the same weight and the product wasn't returned because of a defect, it ended up back on sale after passing some basic checks. Someone else buys it, and Amazon or the seller unknowingly sends that person the fake item, completing the circle. Believe it or not, this whole process actually used to be worse before Amazon ended its commingling program last year, which sellers exploited to avoid being traced.
In the end, the same system that delivered OP the wrong product should come in handy for delivering justice. A simple return request should get them their money back, but it will certainly erode the customer's trust in the platform. We would say this is a reminder to always stay vigilant when buying PC hardware with prices that seem lower than usual. But since this was bought from the official MSI store and sold directly by Amazon, it's simply a consequence of deceitful human nature.
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