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ZDNET's key takeaways
Claude Cowork turned inbox chaos into usable article research.
Gmail search struggled with context and discernment.
Human verification remains essential before using AI-found quotes.
How often have you had to sift through a ton of emails to find messages you need? I'm not talking about searching for one or two by a proper name. I'm talking about finding a set of email messages on a specific theme from the thousands in your inbox.
I had to do this a few weeks ago. Because of my role as a tech journalist, my inbox overflows with people and companies pitching me on something or other. Because part of my beat is AI, my Gmail gets positively slammed whenever I write about something that a company executive or PR rep wants to be included in. And, you know what? Sometimes I find those pitches to be quite valuable.
Also: Anthropic's Claude Cowork heads to the cloud as data shows 90% of sessions aren't for coding
Take, for example, the day last month when it became apparent that Anthropic was throttling Fable 5 users down to Opus. A whole bunch of folks, including genuine experts on the topic, sent me emails with their comments on the disclosure. That was a busy week. I received more than 7,000 emails, almost all related to something having to do with AI, Claude, Fable, and the rest.
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