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Microsoft recently said that maximizing AI and agents' performance involves learning about management concerns, including delegating, iterating, prompting, and refining the technology.
The tech giant's research suggested that the requirement for someone to manage these teams of AIs has led to the evolution of a new role, the agent boss, who is responsible for the best performance of these fast-emerging technologies.
Also: 4 questions to ask yourself before betting on AI in your business - and why
So, what might a great agent boss look like? Five business leaders gave us their opinions.
1. Ensure decisions can be trusted
Antony Hausdoerfer, group CIO at auto breakdown specialist The AA, said successful managers will prove agents can deliver value and operate safely.
"I'm very open to AI and want to see how we can use it. Having listened to a lot of conversations around AI, you can apply it to absolutely anything," he said. "However, will that application deliver a real outcome for you, your business, and your customers? Answering that question effectively means you should be focused on how to use agents."
Also: What are AI agents? How to access a team of personalized assistants
When it comes to the safety aspects of using AI, Hausdoerfer told ZDNET that executives must ensure that agentic technologies make good judgments.
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