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He Runs a $251 Billion Company and Responds to Emails with Just 2 Letters: ‘I Value Efficiency’

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Key Takeaways Roland Busch spent more than three decades climbing the corporate ladder at Siemens before being appointed CEO in 2021.

Busch now gets about 200 emails per day and tries to keep his inbox below 100 unread messages.

He gets to this goal by “answering messages quickly and using a few words.”

Writing a detailed email to Siemens CEO Roland Busch? Expect a two-letter response back: “OK” or “No.”

“I try to keep my inbox below 100. If you have more than 100 emails in your inbox, you lose the overview of what’s actually on your plate,” Busch recently told Business Insider. “I accomplish this by answering messages quickly and using a few words.”

Busch gets about 200 emails per day and skips elaborate responses in favor of efficiency. That means that his emails are “simple and fast.”

“My team is trained to communicate this way,” he told the outlet. “If I need to write something longer, I dictate my response while walking through the office.”

The 61-year-old CEO carries the same message of efficiency in the way he structures his time with his direct reports. Instead of scheduling recurring one-on-one meetings with direct reports on his calendar, Busch has an open-door policy.

“Because I value efficiency, I don’t have recurring meetings with my direct reports,” Busch said. “I tell them, ‘You come to me whenever you need me.’ It could be five times a week or once a month. I don’t need to entertain people, and they don’t need to entertain me.”

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