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Apple's services business is starting to feel the pain from losing its grip on App Store payments

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Why This Matters

Apple's services revenue is experiencing a slowdown due to regulatory changes that allow developers to bypass the App Store's payment system. This shift threatens Apple's high-margin business model, which relies heavily on commissions from in-app purchases. The impact is evident in decreased consumer spending and lower-than-expected earnings, signaling potential long-term challenges for Apple's services division and the broader app economy.

Key Takeaways

Bottom line: Apple's services business is starting to feel the effects of rules that allow app developers to send iPhone users to payment systems outside the App Store. The changes are beginning to slow App Store spending and weaken the commission model that has helped make services one of Apple's most profitable businesses.

The Cupertino company reported $30.7 billion in services revenue for the June quarter, a record but below analysts' expectations of $31.4 billion. Gross margin for the division was 75.6%, also below forecasts, according to Visible Alpha. Apple shares fell about 9% in the days after the results.

Chief Financial Officer Kevan Parekh said recent App Store changes contributed to the weaker performance, along with foreign exchange effects. Apple also warned in regulatory filings that it "may not earn a commission at all" when users make purchases through alternative payment systems.

The comments are among Apple's clearest acknowledgments that regulatory changes are affecting a business long valued for its high margins. Apple charges commissions of up to 30% on digital purchases and subscriptions made through its in-app payment system. As more developers direct users to outside payment options, some of those transactions can avoid Apple's fees.

A US court order resulting from Epic Games' lawsuit last year required Apple to let developers link users to payment options outside the App Store. Apple cannot charge a commission on those transactions. The ruling changed the way apps can handle transactions on the iPhone and weakened Apple's control over the payment process.

Credit: The Financial Times

Sensor Tower said consumer spending through the US App Store fell 6% in the second quarter. That compares with 9% growth a year earlier. Global spending through the App Store rose 3%, down from 13% growth in the prior-year period.

The research firm said US spending had been "significantly impacted" by the Epic ruling. It also cited weaker consumer spending and broader economic uncertainty.

Appfigures estimated that Apple's US commission revenue has fallen 18% this year. Its data also showed App Store revenue declining in Brazil and Japan, where new app store rules have recently taken effect.

Apple has argued that its control over app distribution and payments helps protect users. Regulators, however, have pushed for more choice. The European Union, South Korea, and Brazil have required Apple to open parts of its mobile platform to alternative app stores or payment systems. Similar proposals are being considered in the UK and Australia.

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