Glassdoor data shows worker sentiment on AI at work turning sharply negative
A Glassdoor analysis of employee reviews found mentions of AI and LLMs jumped 240 percent between May 2025 and May 2026, while positive sentiment about the technology fell from 81 percent in 2019 to just 43 percent this year. Insurance claims adjustors were the most critical group, with 98 percent of their AI-related comments negative, followed by writers, editors, journalists and accountants.
GoKawiil's interpretation of the reporting above, not reported fact.
The findings suggest AI resentment is spreading well beyond creative fields most obviously threatened by automation, into administrative and analytical roles once thought safer from disruption. As companies push AI deployment despite this backlash, employers risk morale and retention problems even as they chase productivity gains, with a fifth of negative reviews explicitly calling AI a 'job killer.'
- AI mentions in Glassdoor reviews rose 240% year-over-year through May 2026.
- Positive sentiment on AI dropped from 81% in 2019 to 43% in 2026, with negativity climbing to 53%.
- Insurance claims adjustors, accountants, and journalists showed the harshest criticism of workplace AI.
Source: futurism.com — Joe Wilkins, 2026-09-01
Published there as: “Employees Absolutely Loath AI in the Workplace, Survey Finds”
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