GoKawiil
Tech News
A new analysis argues that candidate experience — including salary transparency, realistic job descriptions and consistent updates — has become a core part of employer branding. Companies with weak hiring communication pay at least 10% more per hire, and negative candidate experiences increasingly surface publicly through Glassdoor reviews and social media posts rather than word-of-mouth alone.
A Glassdoor analysis of employee reviews found mentions of AI and LLMs jumped 240 percent between May 2025 and May 2026, while positive sentiment about the technology fell from 81 percent in 2019 to just 43 percent this year. Insurance claims adjustors were the most critical group, with 98 percent of their AI-related comments negative, followed by writers, editors, journalists and accountants.
A Glassdoor review analysis found 98% of claims-adjuster reviews mentioning AI were negative, the highest criticism rate among occupations studied. Adjusters like Ahmad Jackson describe AI misclassifying claims during initial loss reporting, forcing workers to correct faulty summaries and reroute files manually. Insurers continue expanding AI into chatbots, damage assessment, and medical record summarization despite these frontline complaints.
Glassdoor research found that insurance claims adjusters criticize AI in their reviews 98 percent of the time, making them the most AI-averse profession tracked on the platform. Adjusters describe being handed misclassified claims and AI-generated errors, or hallucinations, that they must fix, often after passing bad information to policyholders or attorneys. One former adjuster, Ahmad Jackson, said the technology added extra work and led him to leave his company for another insurer.