GoKawiilM&T Bank's CIO Michael Wisler rebuilds tech operations in-house
Michael Wisler, who became M&T Bank's chief information officer in 2018 after years at Capital One, has shifted the 170-year-old Buffalo-based bank away from outside tech contractors toward an in-house engineering team. The move aims to speed up how quickly the bank can adapt its systems to new technology and customer demands while building more resilient infrastructure.
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Regional banks often lag larger rivals in technology because they rely heavily on outsourced vendors, which can slow innovation and increase risk during outages or security incidents. By building internal talent and treating engineering as a core strength rather than a support function, M&T is positioning itself to compete more directly with bigger banks on digital experience and reliability.
- Wisler joined M&T Bank in 2018 after a career at Capital One
- The bank is reducing dependence on outside tech contractors
- In-house tech investment is framed as a competitive advantage
Source: fastcompany.com, 2026-09-02
Published there as: “How this Buffalo-based bank is using tech as a competitive edge”
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