Caterpillar CIO Jamie Engstrom deploys AI to boost supply chain and workforce productivity
Caterpillar CIO Jamie Engstrom, who leads a global IT team of over 2,200 employees across 28 countries, is expanding the company's three-decade use of AI into advanced analytics, automation, and supply chain optimization. Engstrom frames the effort around 'the art of the possible,' emphasizing that AI should augment employees' capabilities rather than replace their jobs.
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Caterpillar's approach reflects a broader industrial trend of using AI to strengthen supply chains against disruption while managing worker anxiety about automation. How large manufacturers balance efficiency gains with employee trust could shape adoption patterns across heavy industry.
- Caterpillar's IT organization spans 2,200+ professionals in 28 countries under CIO Jamie Engstrom.
- AI is being applied to advanced analytics, automation, and supply chain optimization.
- Leadership is emphasizing AI as a tool to augment, not replace, human workers.
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Published there as: “How Caterpillar is using AI to augment human intelligence—and optimize its supply chain”
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