GoKawiilCaterpillar CIO Jamie Engstrom deploys AI to boost supply chain and workforce productivity
Caterpillar CIO Jamie Engstrom, who leads a global IT team of over 2,200 employees across 28 countries, is expanding the company's three-decade use of AI into advanced analytics, automation, and supply chain optimization. Engstrom frames the effort around 'the art of the possible,' emphasizing that AI should augment employees' capabilities rather than replace their jobs.