GoKawiilGalaxy Watch Ultra owners report bezels detaching, face steep $300 repair bills
Multiple Galaxy Watch Ultra owners on Reddit and Facebook say the faceplate and bezel have spontaneously separated from the watch frame without visible damage. Some users report Samsung quoted repair costs near $300 through uBreakiFix, even though the devices were reportedly still under warranty. Similar bezel-lifting complaints surfaced roughly a year ago involving the first-generation model.
GoKawiil's interpretation of the reporting above, not reported fact.
For a smartwatch marketed as rugged and built to endure tough conditions, a structural failure like a detaching bezel undermines its core selling point. The inconsistent warranty response also raises concerns about how Samsung will handle what may be a recurring hardware defect rather than isolated damage.
- Owners report bezels and faceplates falling off Galaxy Watch Ultra devices with no visible damage.
- Repair quotes have reached nearly $300, sometimes despite active warranty coverage.
- Similar complaints were reported about a year ago, suggesting this may be a recurring design issue.
Spigen Liquid Air Case for Galaxy Watch Ultra — If bezels and faceplates are popping loose, a protective bumper case is cheap insurance for an expensive smartwatch. Spigen's Liquid Air wraps the frame and edges while keeping the display and buttons accessible, so daily knocks hit the case instead of the watch.
See Spigen Liquid Air Case for Galaxy Watch Ultra on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: androidauthority.com, 2026-09-03
Published there as: “Some Galaxy Watch Ultra bezels are falling off, and owners are stumped by the repair costs”
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