Meta launches Muse, an autonomous AI agent to handle emails and payments
Meta introduced Muse, a new personal AI agent that can independently send emails, book travel, complete web forms, and negotiate deals using a user's stored email, payment, and account information. Announced by Mark Zuckerberg via Instagram, Muse runs on Meta's new Muse Spark model and is available in the U.S. through a standalone app, WhatsApp integration, and the muse.ai website, with free basic access and paid tiers for more complex tasks. Meta also plans to bring Muse support to its AI glasses.
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Granting an AI agent access to sensitive personal and financial data marks a significant escalation in autonomy compared to typical chatbots, raising real questions about security, error tolerance, and liability when the agent acts on a user's behalf. Meta's success will hinge on whether it can convince wary users to hand over that level of trust, especially given the company's mixed privacy track record.
- Muse can autonomously complete tasks like booking travel and sending emails using personal data.
- It's available via a standalone app, WhatsApp, and the web, with free and paid tiers.
- Meta's biggest hurdle is earning user trust to grant such deep account access.
Ray-Ban Meta Wayfarer Smart Glasses — Meta says its AI glasses will soon support Muse, so these are the hands-free way to talk to the agent while you're out and about. They pack open-ear audio and a camera into a classic Wayfarer frame, letting you ask Meta AI questions without pulling out your phone.
See Ray-Ban Meta Wayfarer Smart Glasses on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: fastcompany.com, 2026-09-08
Published there as: “Meta wants its new AI agent to run your digital life”
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