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The biggest issues with delivery robots are exactly what you'd think

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Why This Matters

Delivery robots are set to expand rapidly, raising concerns about their impact on gig workers' jobs, inadequate regulation, and privacy issues tied to their camera usage. As cities begin to respond with bans or restrictions, the future of this technology will likely be shaped by a mix of corporate profit motives and evolving public policy.

Key Takeaways

Despite their problems, robot delivery likely isn't going to go away any time soon; on the contrary, it's predicted to vastly expand. A recent study by Transforma Insights suggests that the world will have 559,000 automated urban delivery vehicles by 2035, compared to 28,000 in 2025. Considering this prediction, this robot revolution could have a big impact on gig workers. For companies like Uber Eats and DoorDash, both of which have faced scrutiny when it comes to paying their drivers ethically, robots are an easy way to increase overall company profits. However, the distance limitations of current robot models — about two miles — tend to limit their usage to more urban areas, meaning that, at least for the time being, humans cannot be completely taken out of the equation.

Many of the problems with delivery robots stem from insufficient regulation — currently, many areas have nothing in place to limit their usage, and in over 20 states, personal delivery devices are actually considered pedestrians. However, that tide is beginning to change. Many major cities like Chicago, San Francisco and Toronto have enacted restrictions or outright bans on delivery bots, and other cities may not be far behind. Because they utilize cameras, these robots have also faced increased scrutiny from regulatory bodies over privacy concerns, potentially leading to more future legislation. Though we may have to accept the presence of delivery robots, the problems that come with them will hopefully lessen with time.