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Uber launches in-app parking reservations via SpotHero acquisition

Uber has introduced Uber Parking, a feature letting users find, book and pay for garage and lot spaces directly in the app, using the network of over 13,000 facilities it gained through its acquisition of SpotHero. Users can filter by self-park or valet options, enter vehicle details, and access spots via QR code or license plate scan, with free cancellation until the reservation start time. The feature launches in 15 cities including New York, Chicago and Los Angeles, with plans to expand across SpotHero's roughly 400-city footprint.

Olo Launches Consumer App to Challenge Uber Eats and DoorDash

Digital commerce company Olo has launched a new consumer-facing app for takeout and delivery, moving beyond its prior role as a behind-the-scenes B2B ordering software provider. The app partners with chains like Waffle House and independents like Frank Pepe's, and Olo says it does not mark up menu prices, claiming savings of 15-30% per item versus rival platforms.

Coco Robotics, Serve Robotics face Illinois biometric privacy lawsuits

Two Cook County residents filed proposed class action suits against Coco Robotics and Serve Robotics, claiming the companies' delivery robots captured facial and body geometry data via cameras and lidar without consent, violating Illinois' Biometric Information Privacy Act. Plaintiffs Mitchell Breidinger and Barry Schain say they received robot deliveries through DoorDash and Uber Eats despite not choosing that option, and that neither company gave written notice about data collection or retention. Both companies deny recording biometric data of customers or bystanders, with Serve stating its cameras are used only for sidewalk navigation.

Olo launches delivery app with flat 5% fee and no menu markups

Olo, led by founder and CEO Noah Glass, has launched a nationwide food-delivery app on iOS and Android featuring 250 restaurant brands at launch. Unlike Uber Eats and DoorDash, Olo charges restaurants no commission-driven markups, instead charging users a flat 5 percent service fee plus delivery charges, with menu prices matching in-store pricing. The app also omits sponsored listings, showing a streamlined list of nearby restaurants and past orders.

Philadelphia professor emerita arrested for blocking Uber Eats delivery robots

Carolyn Marvin, a retired University of Pennsylvania communications professor, was arrested and charged with disorderly conduct after repeatedly standing in front of an Avride delivery robot operating for Uber Eats in Center City, Philadelphia. She ignored police requests to let the robot pass, and said she has confronted the machines on multiple occasions to protest what she sees as their replacement of human delivery workers.

Google Maps introduces new features for restaurant discovery and ordering

Google has expanded its Maps platform to include AI-driven conversational ordering, trending restaurant exploration, and detailed user reviews to enhance dining decisions. These updates aim to position Maps as a comprehensive tool for finding, evaluating, and ordering food from local eateries.

DoorDash launches text-based AI ordering agent via Apple Messages

DoorDash unveiled an AI agent that lets customers order food by texting through Apple Messages, understanding prompts like 'order my usual' or requests for specific dishes and recommendations. The agent can suggest carts with photos, handle group orders with mixed dietary needs, and is currently available via a U.S. waitlist. DoorDash also said it will begin testing delivery drones with select restaurants in Northern California.

DoorDash adds same-day delivery from all US Costco warehouses

DoorDash announced it will now deliver from every Costco warehouse in the US starting Thursday, requiring customers to link an existing Costco membership in the app. The move follows Uber Eats' announcement a day earlier that it's expanding Costco delivery from 17 states to all 47 it serves.

Uber Eats expands Costco delivery to 47 states, covering nearly 600 warehouses

Uber and Costco have widened their delivery partnership from 17 states to 47, meaning almost 600 Costco warehouses now offer Uber Eats delivery to members. Shoppers must verify Costco membership before ordering, and the app will let some members buy Costco memberships or get discounts on Uber One, its paid subscription.

Delivery robot fleet set to grow 20x by 2035 amid regulatory gaps

Transforma Insights projects the number of automated urban delivery vehicles will jump from 28,000 in 2025 to 559,000 by 2035. The forecasted growth raises concerns about gig worker displacement at companies like Uber Eats and DoorDash, even as current robots' roughly two-mile range keeps human drivers necessary for now. Meanwhile, weak oversight—including over 20 states classifying these devices as pedestrians—is prompting cities such as Chicago, San Francisco and Toronto to impose restrictions or bans.

Former Uber Executive Argues for Reintroducing Friction Into Daily Life

A former Uber and Uber Eats employee who spent a decade eliminating friction from everyday consumer experiences describes now personally paying to reintroduce it into their own life. The reflection contrasts the seamless, one-tap conveniences built by companies like Uber with a deliberate choice to seek out slower, more effortful alternatives.