GoKawiilTilly Norwood's 'Talking Tilly' hotline runs mandatory face and mood scans on every caller
Xicoia Ltd, the company behind viral AI character Tilly Norwood, offers a video-call service called Talking Tilly that requires callers to pass an automated age check using a selfie analyzed by verification firm Didit before they can connect. During the call itself, the system also continuously reads the caller's facial expressions and vocal tone to gauge their mood, a feature the company says cannot be turned off for any single call.
GoKawiil's interpretation of the reporting above, not reported fact.
The service treats biometric-style analysis as unavoidable rather than optional, relying on 'legitimate interests' instead of explicit consent to justify scanning faces and inferring emotions from anyone who calls, including internationally. As AI companions become more common, this case highlights how little control users may have over invasive data processing baked into seemingly casual entertainment products.
- Callers to the Tilly Norwood AI hotline must pass a mandatory selfie-based age check via Didit before connecting.
- The system continuously analyzes facial expressions and voice tone to infer caller mood, with no way to opt out mid-call.
- Xicoia bases both checks on 'legitimate interests' rather than user consent, a policy change added this month alongside a workplace-use ban.
Source: bleepingcomputer.com, 2026-09-19
Published there as: “Viral AI actress' hotline face-scans every caller, watches their mood”
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