GoKawiiliPhone Duo owners report inner-screen cracks near hinge days after launch
Multiple iPhone Duo buyers are reporting that the device's inner foldable screen cracks along the hinge's center line, leaving a horizontal band of white, glowing pixels. About ten similar cases have surfaced on Reddit since the device launched Friday, with some units failing during initial setup. Apple Store customers have generally received replacements, while some carrier buyers say they were denied help or blamed for the damage.
GoKawiil's interpretation of the reporting above, not reported fact.
A recurring failure pattern so soon after launch suggests a possible manufacturing defect rather than isolated user damage, which could pressure Apple to investigate or issue guidance. Uneven treatment between Apple Stores and carriers may create customer frustration and reputational risk if the issue is confirmed as a hardware fault rather than mishandling. The scale remains small relative to likely total sales, but unresolved hinge concerns could affect trust in Apple's first foldable product.
- Reports describe hinge-area cracks causing a stuck white pixel band on iPhone Duo screens.
- A theory points to a misaligned hinge component as the possible cause, though unconfirmed.
- Apple Stores have offered replacements in many cases, but some carrier customers report being denied support.
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Published there as: “Some iPhone Duo displays are cracking, seemingly all in the same way”
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