Entrepreneur contributor warns that crisis-driven delegation pullbacks often become permanent
Writing in Entrepreneur, B:Side Capital CEO and ASU instructor describes temporarily reclaiming pricing, vendor and staffing decisions during a ten-day staffing crisis, only to find the habit persisted for months. He says employees stopped offering recommendations and instead began asking for instructions, having learned that decision-making authority had shifted back to leadership.
GoKawiil's interpretation of the reporting above, not reported fact.
The account suggests that leaders who recentralize authority during emergencies risk permanently eroding staff initiative unless they explicitly define when and how that authority returns. It points to a broader management lesson that escalation of decisions should come with clear triggers for de-escalation, such as a date or restored capability, rather than remaining open-ended by default.
- A ten-day crisis response led to months of unintended centralized decision-making at a small lending firm.
- The author argues delegation is incomplete without a defined path for returning authority to employees.
- He recommends stating explicit conditions—like a date or risk threshold—for when a reclaimed decision should move back down.
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Published there as: “I Took Back My Team’s Decisions During a Crisis — and Forgot to Give Them Back. Here’s How to Delegate Responsibly.”
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